Privacy Policy

Dr. Rajnee Garg Kesri (“we,” “us,” or “our”) operates the website https://rajneespiritualhealer.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, book a consultation, or interact with our services. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Voluntarily
When you fill out a contact form, book a session, or communicate with us, you may provide:

  • Name

  • Email address

  • Phone number

  • Appointment details (date, time, service requested)

  • Any personal details you choose to share during a consultation (e.g., birth details for numerology, questions for tarot reading)

  • Payment information (processed securely by third-party payment gateways; we do not store full card details)

B. Information Collected Automatically
When you visit the Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Cookies and similar tracking technologies

C. Information from Third Parties
We may receive limited information from payment processors, analytics providers, and social media platforms (if you interact with our pages).

2. How We Use Your Information

We use your information solely to:

  • Schedule and manage appointments and consultations

  • Provide tarot reading, numerology, and spiritual healing services

  • Communicate with you regarding your booking, inquiries, or follow-ups

  • Process payments securely

  • Send you updates, newsletters, or promotional content (only if you opt in)

  • Improve the Site’s functionality and user experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. Legal Basis for Processing (DPDPA & GDPR)

If you are in India, we process your data in accordance with the Digital Personal Data Protection Act, 2023. We rely on your consent for collecting and using your personal data. You have the right to withdraw consent at any time. For visitors from the EEA/UK, we process data based on contract, legitimate interests, or consent as applicable.

4. Cookies and Tracking

The Site uses cookies to enhance your browsing experience and analyze traffic. You can disable cookies in your browser settings, though some features may not function properly.

5. Sharing Your Information

We may share your information only with:

  • Trusted service providers (payment gateways, booking platforms, email marketing tools) who are bound by confidentiality obligations.

  • Legal authorities when required by law or to protect rights, safety, or prevent harm.

All third parties are required to maintain the security and confidentiality of your data.

6. Confidentiality of Consultations

All information shared during tarot readings, numerology sessions, or spiritual healing consultations is treated with strict confidentiality. We do not disclose session details or personal information to any third party without your explicit consent, except as required by law.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to provide services, maintain records, and comply with legal requirements. When no longer needed, data is securely deleted or anonymized.

9. Your Rights

Under applicable law, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data (where applicable)

  • Withdraw consent for marketing communications

  • Lodge a grievance with our Data Protection Officer

To exercise any of these rights, please contact us using the details below.

10. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from minors without parental or guardian consent. If we become aware of such data, it will be promptly removed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Dr. Rajnee Garg Kesri
Email: soulvio15@gmail.com
Phone: +91-8335837666
Address: Meridian Splendora, 9/1A, Umakanta Sen Lane, Birpara, Kolkata, West Bengal – 700030, India